Frequently Asked Questions
If you have any questions about your stay at The Cove Inn, please don't hesitate to contact our team at 1-800-255-4365 / info@coveinnnaples.com, who will be happy to assist. Alternatively, there's a good chance you may find the answer to your question below:
Cove Inn at Naples Bay,
900 Broad Avenue South,
Naples,
Florida 34102,
United States
For more information, visit our Contact page.
Lobby Opening Hours: 7am-12am daily
Check-in is from 4pm.
Arriving earlier? We can securely store your bags free of charge, while you relax by the pool, at one of our restaurants, or head out to explore Naples. Alternatively, an early check-in can be arranged (subject to availability) by contacting our reception team at 1-800-255-4365 / info@coveinnnaples.com.
Arriving late? If you plan on arriving later than 11pm, please contact the front desk (at 1-800-255-4365 / info@coveinnnaples.com) to let them know in advance.
Lobby Opening Hours: 7am-12am daily
Check-out is by 11am, by when your room must be vacated. Late departures will be subject to a late check-out fee.
Yes, there is complimentary onsite car parking for guests. However, please be aware there is no oversized parking for boats, boat trailers or RVs, and there are no boat slips available on the bay.
Please note: parking is limited to one vehicle space per unit rented.
Pets are not allowed at The Cove Inn. Only ADA Service Animals with appropriate documentation are permitted on the premises. This does not include and we cannot accept ESA emotional support or comfort animals. Where possible, please contact the front desk (at 1-800-255-4365 / info@coveinnnaples.com) to advise them in advance if you will be bringing a documented ADA Service Animal.
Complimentary Wi-Fi is available in every room throughout the property. There is also a computer and printer in the lobby, which is available 24 hours and free for guests to use.
Yes we do. For more information, please see our ADA & Accessibility at The Cove Inn page.
The Cove Inn has a privileged waterfront location on Naples Bay, just a 20-minute walk (1 mile) from Naples Pier and Beach.
We're just an 11-minute walk (0.6 miles) from the stylish boutiques on 5th Ave South; a 14-minute walk (0.7 miles) from the elegant restaurants and flower-filled courtyards on Third Street South; and only a 4-minute walk (0.2 miles) from the charmingly rustic shops, galleries, restaurants, bars and fishing charters on the waterfront at Crayton Cove.
The Cove Inn also has four on-site dining options: a poolside Chickee Bar; The Coffee Shoppe; The Boathouse on Naples Bay; and The Dock at Crayton Cove. For more information, including opening times and example menus, see our Dining information.
Breakfast can be enjoyed at our friendly on-site outlet, The Coffee Shoppe, which is open every day from 7am - 1:30pm, and serves a selection of items including local favourites, pancakes and traditional American breakfast. Guests of The Cove Inn may charge their bill at The Coffee Shoppe to their room, to be paid at check-out. (Please note breakfast is not included in the room rate).
Alternatively, some of the rooms at The Cove Inn feature a kitchenette, in which case you are welcome to prepare breakfast in your room and enjoy it on your private balcony. Take out is available from The Coffee Shoppe and The Dock at Crayton Cove.
We can provide a crib for your baby, for an additional charge of $10/night and subject to availability. Please contact the front desk in advance (at 1-800-255-4365 / info@coveinnnaples.com) to request for one to be placed in your room, ready for your arrival.
There is an on-site laundry facility available for guests to use on the second floor. The laundry is open every day from 8am - 9pm and the machines are coin-operated.
A daily resort fee of $20 per night plus 12% tax is charged to all reservations at The Cove Inn.
The daily resort fee covers the charges for onsite facilities including parking, Wi-Fi, business center, swimming pool and pool towels, use of hotel bicycles, beach chairs and beach umbrellas, and free day-pass access to The Briggs Wellness Center.
Please note: bicycles, beach chairs and umbrellas are subject to availability and provided on a first-come, first-served basis.
As well as between every stay, guestrooms are provided with housekeeping services three times per week, on Mondays, Wednesdays and Fridays.
The cancellation and other terms of your booking will depend on the rate you have booked:
Best Flexible Rate: Credit card deposit of the first night rate plus 12% tax required at time of booking. Free cancellation up to 72 hours before arrival. Cancellations made within 72 hours of arrival date will be charged the first night rate plus 12% tax.
Weekly Rate: Discounted rate for stays of 7 nights or more. Credit card deposit of the first night rate plus 12% tax required at time of booking. Free cancellation up to 72 hours before arrival. Cancellations made within 72 hours of arrival date will be charged the first night rate plus 12% tax.
Auto-Club Discount: Discounted rate for Auto-Club members. Proof of Auto-Club membership required at check-in. Credit card deposit of the first night rate plus 12% tax required at time of booking. Free cancellation up to 72 hours before arrival. Cancellations made within 72 hours of arrival date will be charged the first night rate plus 12% tax.
AARP Discount: Discounted rate for AARP members. Proof of AARP membership required at check-in. Credit card deposit of the first night rate plus 12% tax required at time of booking. Free cancellation up to 72 hours before arrival. Cancellations made within 72 hours of arrival date will be charged the first night rate plus 12% tax.
Florida Resident: Discounted rate for Florida residents. Proof of ID required at check-in. Credit card deposit of the first night rate plus 12% tax required at time of booking. Free cancellation up to 72 hours before arrival. Cancellations made within 72 hours of arrival date will be charged the first night rate plus 12% tax.
Community Heroes Rate: Discounted rate for active and retired military, police, medical and education professionals. Proof of ID required at check-in. Credit card deposit of the first night rate plus 12% tax required at time of booking. Free cancellation up to 72 hours before arrival. Cancellations made within 72 hours of arrival date will be charged the first night rate plus 12% tax.
Guests must be aged 21 or over to reserve a room at The Cove Inn. Guests aged under 21 are welcome to stay, if accompanied by a family member aged 21 or over.
No. A strict no-smoking policy applies throughout every area of the Cove Inn on Naples Bay property. Anyone found to be not adhering to this policy in any of the private guest rooms or balconies will be liable to pay a $250 penalty.